Why offer online giving?As more and more members use computers, tablets and smartphones to help organize their daily lives, many congregations offer online giving — credit card payments or withdrawals from checking/savings accounts — as a convenient stewardship option. Accepting credit card payments for event registrations or special fundraising is also becoming more common place. Advantages of online giving include:
Online Giving Basics New to online giving? Here's a review of the basic components of an online giving service.Considerations for Selecting an Online Giving ServiceThe importance you place on the factors listed below should help narrow your search for an online giving vendor. You can download a spreadsheet version of this feature list and use it to compare vendors you are considering. For these and other features, find out if additional fees are charged.
Other Features/Factors to Consider
Vendor Service and ReputationSome online payments vendors are geared toward faith-based organizations, offering features and support materials tailored to congregational use. Ask how long the company has been in business, number of employees and number of congregations served. What customer support services are provided for free or fee: 800 telephone support (during what hours?); average response time for email support questions; online knowledgebase for support questions. What training materials are available (tutorials, webinars, user guides)?
Sources for more informationCreate a list of vendors offering online giving services with recurring gifts as a starting point for your vendor search. Start by looking at what options are available or compatible with your existing church management package. Contact other churches in your area to find out what they use and whether they are happy with the results. Here are some additional resources to consider: