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ELCA Web Works
Resources for enhancing your Web ministry

Thank you for your commitment to making Christ known via the Web!  We hope the ideas and resources on this page assist you in your efforts.  Share your best tips and resources with other congregation, synod and agency Web volunteers and staff on the ELCA Webstewards Webboard.  If you don't find the help you need on this page or on the webboard, feel free to contact us.                               The Web Team, ELCA Department for Communication.

The Basics

Step One: Planning 
See the "Getting Started" section below for resources to help you describe your audience, define your purpose, prioritize your needs, inventory your assets, and garner organizational support. Develop a set of Web content guidelines that meet the needs of your members for privacy and confidentiality, and also adher to copyright law. 

Step Two: Design Your Site
Define the content you'd like to start with, and design site navigation with growth in mind.  Do an inventory of site "features" (e.g. congregation e-mail devotional, calendar with different views, private chat for youth, photo albums for congregation events, blogs for reports from congregational trips, private congregation directory, etc.).  This will help when you approach the next step.

Step Three: Select the Tools You'll Use and a "Host" for Your Site
Most people use Web site management software or a "content management system" to develop and maintain their site.  Depending on the software or system you select and the features you've described in step 2, there may be advantages of one Web hosting plan over another.  For example, sites developed with Microsoft Frontpage seem to run best on Web servers that use a Microsoft operating system.

Step Four: Maintain Your Site
Here's the liability with developing a congregation Web site: If you develop a page and never update it, this can reflect poorly on your congregation.  By analyzing how communication flows in your congregation you can develop procedures for getting the latest information and making sure outdated information is removed.  Maintenance also means promoting your site by registering in search engines and publishing your Web address everywhere.  Don't forget to report your Web address to the ELCA, so we can put it in the congregation lookup system.  Maintenance also means checking your site for broken links and missing images (most Web software has reports for this).  Return to step One, step back and review your site periodically.

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Getting Started
Congregations and other organizations across the Evangelical Lutheran Church in America are discovering that the Web can be used effectively to support their members, and to reach out to others in their communities and around the world. When people ask for help designing and maintaining their Web pages, we usually advise being specific about the goals they want to accomplish with their site, and having someone with professional design skills assist. Here are some selected resources you may find helpful as you begin planning an effective Web ministry:

  • Creating a Congregational Web Site That is a Venue for Mission, by Thomas H. Walker.  An excellent paper with sections on why churches create congregational Web sites; key strategies for creating a church Web site; and maintaining a Web site that serves.
  • Web Site Development for Religious Organizations.  Managed by Susan Brumbaugh of Aphid Communications, this helpful guide covers many of the process and technical issues related to planning, publishing and maintaining a Web site.
  • Web Ministry FAQ.  This long, useful page by Jeff Wilkinson of Central Presbyterian Church discusses many frequently asked questions, covering such topics as: advantages of a church site; defining your site's purpose; interfacing with your church leadership; and what you need to think about to get started.
  • Designing Congregational Web Sites.  A helpful guide by Scott Thumma of Hartford Seminary, covers most planning and organizational issues and includes a helpful section on criteria for evaluating congregation Web sites (with sample evaluations), and a survey of congregation Webmasters.
  • Web ministry beginners guide.  Developed by United Methodist Communications staffer Chuck Russell and others based on Web ministry workshops.
  • Pew Internet and American Life Project.  An ongoing program of research into how the Internet affects our lives.  Related reports include: Faith Online: 64% of wired Americans have used the Internet for spiritual or religious purposes (4/2004), CyberFaith: How Americans Pursue Religion Online (12/2001), Online Communities: Networks that nurture long-distance relationships and local ties (10/2001); Wired Churches, Wired Temples: Taking congregations and missions into cyberspace (12/2000).

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What to Include: Site Content and Features
Here are some ideas for what to include in your Web site design, beginning with the most essential.  The examples are for a congregational site, but may be adapted for other organizations:

  • The full name, location, mailing address and phone number for your congregation.  Make this prominent on the home page and available on every page, or easily accessible through a "Contact Us" link.
  • E-mail connection to the pastor, or some responsible congregation staff member or leader.
  • A link or button to the ELCA home page: www.elca.org
  • Take advantage of dynamic content, such as the ELCA Web feeds, to place regularly changing news headlines, prayers, and bible verses  on your site.  This is fresh content, you don't have to maintain!  Augsburg Fortress also provides instant Web page panels and RSS (content syndication) Feeds, including a Bible Verse of the Day and Festivals and Commemorations.
  • An e-mail link to the Websteward so visitors can report errors or make suggestions.
  • Prominent service schedule that is easy to understand.
  • A congregation calendar or weekly event listing is a helpful reference for members and a window into congregational life for visitors.
  • Features that welcome visitors to the congregation (area map, driving directions, photo of the church, building map, frequently asked questions, nursery information, links to information about the community).
  • Features that are evangelistic (devotional materials, prayer request section, messages connecting faith to daily life).
  • Descriptions of the ministry areas of your congregation, with contact information for group leaders.
  • Staff and volunteer leader profiles and a description of who to go to for what.
  • Congregational directory, in a password protected area.
  • Forms to collect data to support the congregational program and member needs: time and talent survey, professional services directory, Sunday school and vacation Bible school registrations forms.
  • Audio or video clips of sermons. Sermon transcripts. Previews of upcoming sermon topics.
  • Improve communication in your congregation with e-mail groups (e.g. a broadcast group for announcements and an electronic version of your newsletter) or discussion groups (e.g. private groups for council committees or a public online book discussion).   Ecunet.org offers a discussion groups system for your congregation.  Ecunet.org is also the service used to host LutherLink, so your congregation members have access to both local and national conversations.

A good way to get additional ideas for content for your site is to browse the sites of other congregations.

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Where to Put It: Web Hosting Services
Whether you are using Web development software like FrontPage, Dreamweaver, GoLive, etc., or want to develop and maintain your site using a content management system (where you edit and update Web pages through your browser), you'll need to find a site hosting service.  It is possible to set up your own Web server, but that requires a high level of technical expertise, especially with regard to Web security matters.  Indexes such as TheList, HostingCatalog, Tophosts and the Registered FrontPage WPP index provide ways for you to shop for a Web hosting service.  Just take your list of features and compare that to the specifications of hosting services in your price range. Internet hosting services that offer free, installable applications (e.g. like the "Fantastico" suite) offer good value. Most hosting services will assist with registering your domain (e.g. http://www.mychurch.org), or you can go to separate domain registrars like Network Solutions or FaithGroups.com.  As a starting point, here is a list of hosting services we have had experience with:

  • LutheransOnline.com - build and maintain your own church, church school, camp or family Web site just using your Web browser for site editing.  This is a free service from Thrivent Financial for Lutherans.
  • Forministry.com - create a free congregation Web site using a Web-based content management system.  A free service from American Bible Society.
  • MemberConnect - a congregation "Intranet" product of particular interest to users of Shepherd's Staff church management software.  Also supports the display of "public" pages, so it could serve as your primary site host.  Marketed and supported by Concordia Publishing House.
  • Luther95.org - offers free, limited Web hosting, and a range of paid plans starting at $9.95/month.
  • FaithGroups.com - offers Linux or Windows hosting plans at a range of levels, starting at $3.95/month.

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Other Resources



ON THIS PAGE

[The Basics]

[Getting Started]

[What to Include]

[Where to Put It]

[Other Resources]

[Writing for the Web]

 

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